For customer success team

Improve customer experience with AI-powered insights

Empower each team on what’s most important in order to satisfy customer needs
Recording bots

Make testimonials directly from customer speech

Listening to long videos just to find the parts you need is a past now.
Set the bots to record the entire meetings, or just the parts you need, manually and automatically.
Get all positive customer feedback as short snippets as the meetings are over.
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Real-time notetaking

Get to know your customer to the core

Note and share everything that you might find useful from each conversation.
Let Chanl note every important moment from the video call, and concentrate more on the conversation with your customer.
Share every customer pain point, question, and opinion with the rest of your team in a meeting stream.
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Keyword and speaker track

Empower Marketing and Product teams

Make them hear about customers’ needs and problems directly from them. It helps them to improve the campaigns and product features.
They can listen to only the customer speech from every meeting.
Give them the power of searching for what they need in a searchable text.
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Asynchronous videos

Build up your team with knowledge

Train faster your new reps with real conversation and feedback.
Turning the video calls into short videos and text allows your new reps to learn a better way to help customers.
Use async videos as well to give feedback on how to improve themselves.
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integrations - cooming soon

Chanl integrates with your favorite tools

Send all key moments from the meeting directly in Slack.
Create a great workflow to push videos and stories into your favorite tools with Zapier.
Record all your Google Meet meetings with Chanl bots.
Send the bots to record all your meetings on Microsoft teams even if you don’t attend.

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