Agents that remember
every customer
Persistent memory that follows customers across every interaction. Your AI agents recall past conversations, preferences, and context — so customers never have to repeat themselves.
Memory that persists
across every session.
Cross-Session Memory
Every interaction builds on the last. Your agents remember what was discussed, what was promised, and what matters to each customer.
Customer Profiles
Automatic customer profile building from conversation data. Preferences, history, and context — all available to your agents in real-time.
Context Injection
Relevant memories are automatically injected into agent context at the start of every conversation. No manual lookup needed.
Every conversation builds on the last
Your agents remember previous interactions, commitments, and outcomes. Customers get continuity instead of starting over every time.
- Automatic memory capture from every conversation
- Key fact and commitment extraction
- Memory decay and relevance scoring
- Manual memory management via API
Customer Memory
4 memories recalled
“Discussed upgrading to Business plan. Budget approved at $50k. Follow up next Tuesday.”
Know your customers before they speak
Rich customer profiles built automatically from conversation data. Preferences, past issues, and interaction history — all available before the call starts.
- Automatic profile building from conversations
- Custom attribute tracking and template variables
- CRM integration for enriched context
- Per-customer agent behavior customization
Customer Profile
Contact details & preferences
Sarah Chen
PremiumFind any detail from any conversation
Semantic search across all agent memories. Find specific details, patterns, or customer information across thousands of interactions.
- Semantic search across all memories
- Filter by customer, agent, or time range
- Memory analytics and usage insights
- Bulk memory management and cleanup
Memory Search
Semantic recall across sessions
Discussed upgrading to Business plan...
92%Mar 1, 2026
Budget approved at $50k for Q2...
87%Feb 27, 2026
Follow up scheduled for Tuesday...
74%Feb 25, 2026
“Only 18% of organizations have successfully deployed an AI agent in production. The gap isn't building — it's testing, observability, and trust.”
Gartner, 2025 — AI Agent Readiness Report